CUSTOMER SATISFACTION
Exceeding manufacturer service standards.
We work work on all small tractors up to 110hp. We also will work on Zero Turns lawn mowers, rotary cutters, tillers,and other tractor implements and we are Expert Kohler and Kawasaki Dealer.
What to Expect:
When you arrive at Kevin’s with your equipment we will have a page with basic information that you can fill out about your tractor ,and what you are hoping to have repaired. If you would like to have the paper started before you arrive the form is available here.
If you need help to unload your equipment we have staff that can help to assist with unloading/loading.
Before leaving your equipment for repairs, someone should give you and estimated time frame for repairs to begin. Some take a couple day ; some take several months. Please don’t hesitate to ask why a jobs take way longer than others.
We will call once the equipment has been diagnosed and we are ready to order parts. Once the “okay” has been given ,parts will be ordered.
Once parts arrive the job will be finished and the unit will be run to test and once satisfied with work Customer will be called.
Please make sure that all repairs you are requesting are written on your drop off paper so that the tractor/equipment can be looked at as a whole prior to any disassembly work.
A minimum 1 hr diagnostic will be charged for any equipment that is not repaired. Our current shop labor rate is 95.00 per hour.
Any equipment left longer than 30 days from date of notification of repairs needed and job complete/or stopped will be disposed of in accordance to law. A storage fee will be assessed for any equipment that is left longer than 25 days past repair notice or stop of repair.
